Privacy Policy

Effective Date: 09 July 2026

Umang Juice Bar & Restaurant ("Umang", "we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application and related services.

1. Information We Collect

We may collect the following information when you use our application:

• Full Name
• Mobile Number
• Email Address (if provided)
• Delivery Address
• Food Order Details
• Order History
• Special Delivery Instructions
• Device Information
• App Version
• IP Address
• Crash Reports
• Diagnostic Information

If you allow location permission, the application may access your location only to improve delivery accuracy and provide location-based services.

2. Food Ordering

The information you provide is used to process food orders, prepare your meals, deliver orders, contact you regarding your order, and improve customer service.

3. Digital Payments

Our application supports secure online payments through trusted third-party payment gateways.

We never store:

• Debit Card Number
• Credit Card Number
• CVV
• UPI PIN
• Net Banking Password
• OTP

We may receive limited payment details such as:

• Transaction ID
• Payment Status
• Payment Method
• Payment Amount

4. How We Use Your Information

• Process food orders
• Deliver your orders
• Process digital payments
• Provide customer support
• Send order updates
• Improve our services
• Prevent fraud
• Resolve disputes
• Comply with legal obligations

5. Data Sharing

We do not sell, rent, or trade your personal information.

Your information may be shared only with:

• Delivery personnel for completing deliveries
• Payment gateway providers
• Technical service providers
• Government authorities when required by law

6. Data Security

We use reasonable technical and administrative safeguards to protect your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Update your profile
• Delete your account (subject to legal requirements)
• Request removal of your personal data

10. Third-Party Services

The application may use trusted third-party services such as:

• Google Play Services
• Firebase
• Google Maps
• Payment Gateway Providers

These third-party services have their own privacy policies.

11. Notifications

We may send notifications regarding:

• Order Confirmation
• Order Status
• Delivery Updates
• Offers & Promotions

You can disable promotional notifications anytime from your device settings.

12. Permissions Used

• Internet Access
• Notifications
• Location (Optional)
• Camera (Optional)
• Storage/Photos (Optional)

Permissions are requested only when required by the application.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised effective date.

14. Contact Us

15. Consent

By downloading, installing, or using the Umang Juice Bar & Restaurant application, you agree to the collection and use of information as described in this Privacy Policy.